Fresh perspectives from the team

Insights & Ideas

Stay up to date with the latest articles, resources, and practical tips on payments, platforms, and AI agents.

By Shuttle Team, September 9, 2026
The Order You Can't Take

Plenty of mid-market ERPs already sell payments, built for the invoice and the web. The phone never got a checkout, and it is the channel now being automated.

By Shuttle Team, March 11, 2026
Agentic Payments Isn't Solved Yet

Agentic payments has two sides. Merchant-side agents collecting payments via voice and payment links work today. Consumer-side agents spending money on behalf of humans face unsolved problems: virtual cards are 15-year-old infrastructure, consent models are broken, and checkout surfaces are hostile to automation.

By Nick Dunse, February 27, 2026
Why We Built The Payment Layer

Software platforms shouldn't have to become payment companies. The Payment Layer is the infrastructure that sits between software and PSPs.

By Shuttle Team, February 20, 2026
Where PSP Distribution Actually Lives

PSP distribution is shifting from direct sales to embedded platform infrastructure. Here's why the layer between platforms and PSPs is where payment volume will live.

By Nick Dunse, March 4, 2025
Agentic Commerce White Paper

The world is rapidly moving toward a future where AI agents can autonomously purchase goods and services on behalf of humans.

By Nick Dunse, March 17, 2024
Emotional Payments

How emotions influence payment behaviour: why checkout experience, trust signals, and payment UX directly affect conversion rates.

By Nick Dunse, February 17, 2022
Payments for Marketplaces

How marketplaces handle payments, from split settlements and seller onboarding to multi-PSP architecture. What marketplace operators need from their payment infrastructure.

By Nick Dunse, August 10, 2021
What is a merchant account?

What is a merchant account and how does it work? Covers the difference between merchant accounts and payment service providers, fees, application process, and which option suits your business.

By Nick Dunse, February 19, 2021
How to Maximize the Travel Boom

How travel businesses can capitalise on the global travel boom with flexible payment solutions. Covers multi-currency payments, instalment options, and payment links for travel agents.

By Nick Dunse, November 28, 2020
Transforming business with payments

How modern payment infrastructure transforms business operations. Covers embedded payments, payment orchestration, and why the right payment stack drives revenue growth.