Skip to main content
Press Room

Shuttle and Kount work together to provide fraud prevention at scale

10 February 2023

Merchants can now use Kount fraud and chargeback prevention via their software vendor thanks to Shuttle.

Kount is now available to merchants using any of Shuttle’s software vendors, including: QuickBooks Online, MethodCRM, Instanda. The partnership has enabled Kount’s services in over 30 software vendors, where 6 million merchants could potentially get the benefit from Kount’s leading fraud prevention toolkit.

A merchant can simply enable Kount for any of their payment processing workflows, for any payment method and for any payment gateway that their using.

“Kount is a game changer for protecting merchants from increasing fraud and chargeback risks and we’re glad to make it so widely available” said Nick Dunse, CRO at Shuttle.

Shuttle has software vendors and merchants in industries where fraud and chargebacks are an increasing problem, ticketing, hospitality and retail have been plagued by the increasing amount of genuine fraud and ‘friendly fraud’ taking place.

The special thing about Shuttle is that once a service like Kount is integrated, it is immediately available to all the connected software vendors and their merchants, there are no limitations from the payment gateway or software UX, merchants can simply access the toolset and configure it per payment method. Which leaves them protected going forward.

Kount uses years of data on fraudster behaviour including up to date signals from across it’s network to prevent a fraudulent transaction from taking place. Kount offers a comprehensive suite of tools designed to combat fraud and reduce chargebacks effectively. By leveraging advanced machine learning algorithms and extensive data analytics, Kount provides merchants with real-time insights into transaction risk levels. This enables businesses to make informed decisions about which transactions to approve or decline, ultimately minimising the potential for fraudulent activity.

“We’ve already seen merchants in the aftermarket auto parts industry successfully stop fraudulent transactions, to know that a user can simply click a few buttons and be protected is a good feeling” continued Nick Dunse.

Merchants who choose to integrate Kount into their payment processing systems will benefit from enhanced security measures that include automated decision-making processes, comprehensive reporting features, and ongoing support from both Shuttle and Kount teams. This partnership not only aims to reduce financial losses associated with fraud but also enhances overall customer experience by ensuring legitimate transactions are processed swiftly and securely.

It’s another integration and toolset that software vendors don’t have to build themselves if they use Shuttle to deliver leading payment and finance services to their merchants.