The Payment Layer

One integration for software platforms, AI agents and merchants. Take payments on the phone, by link, or inside your own product, with any compatible gateway.

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Shuttle is used by the largest insurer, the largest broadcaster, the largest parking space provider, the largest accounting platform, the largest CPaaS and the largest automobile manufacturer group in the world.

Trusted by platforms and direct merchants

  • Allianz
  • BBC
  • Volkswagen
  • Mercedes-Benz
  • Sound Transit
  • RingGo
  • Ikano Bank
  • Anchor Group Services
  • Anchanto
  • QuickBooks
  • Twilio
  • Arrive
  • INSTANDA
  • PolyAI
  • Brightpearl
  • Cabot Financial
  • Wescot Credit Services
  • Method
  • Orbit
  • vFairs

Shuttle at a glance

One payment layer, connecting platforms and enterprises worldwide

Markets covered by Shuttle's connected payment providers include United States, Canada, United Kingdom, Ireland, Netherlands, Germany, Austria, Switzerland, France, Spain, Italy, Poland, Ukraine, Belgium, Luxembourg, Denmark, Norway, Sweden, Finland, Estonia, Latvia, Lithuania, Czech Republic, Slovakia, Hungary, Slovenia, Croatia, Romania, Bulgaria, Greece, Portugal, Gibraltar, Malta, Cyprus, Liechtenstein, United Arab Emirates, South Africa, India, Indonesia, Philippines, Thailand, Australia, Japan, Hong Kong, Singapore, Malaysia, New Zealand, Chile, Mexico and Brazil.

How much Billions

of dollars in payments processed through Shuttle

Who 35+

software platforms, plus direct merchants including the BBC, Allianz and Volkswagen

Where 160+

countries covered by connected payment providers

Browse the payment provider directory →

What do you need?

Choose your starting point

Links Checkout

Send payment links via email, SMS, or chat. No-code options available.

Get started →

Voice Checkout

Capture payments over phone, IVR, or AI voice agents. PCI DSS Level 1.

Get started →

Embedded Payment Layer

Embed the full payment layer into your platform for your merchants.

Get started →

I'm a Merchant

Find payment apps, payment services, fraud prevention, and financing for your business.

Browse →

Get paid while the caller is still on the line

Whether a person or an AI agent answered, the payment happens inside the call. If the caller can't pay there and then, a payment link picks it up.

  1. 1 On the call

    Start the payment on the call

    Your team or your AI voice agent starts the payment inside the call. No transfer to another line and no callback.

  2. 2 On the call

    Card entered on the keypad

    The caller keys in their card. The digits go to the payment gateway and never reach the agent, the screen or the call recording.

  3. 3 After the call

    Can't pay right now? Send a link

    Send a payment link by SMS or email, so the payment can still come in after the call ends.

  • Works with Twilio today, and any carrier coming soon
  • 30+ gateways for voice payments
  • Limits your PCI scope. Shuttle is PCI DSS Level 1
Voice Checkout → Links Checkout →

What customers run on Shuttle

Direct Merchants

  • BBC: Shuttle runs all non-direct-debit TV licence payments for the BBC.

  • Allianz: Voice payment collections in three countries.

  • Sound Transit: Voice payments for Seattle rail, bus & ferry.

  • RingGo: Voice and tokenisation payments.

  • Mercedes-Benz and Volkswagen: Central car finance payments for B2B.

  • Anchor Group Services: Parking citation payments.

Platforms

35+ software platforms use Shuttle, including

  • QuickBooks
  • Twilio
  • INSTANDA
  • PolyAI
  • Brightpearl
  • Arrive

Pricing for merchants and platforms

Merchants pay per live instance. Platforms start per merchant on the same pricing, then move to the Embedded Payment Layer when they roll out to their merchants.

For merchants

Shuttle Checkout

One Merchant Portal. Turn on Voice Checkout, Links Checkout, or both.

$49 per live instance per month

  • From $0.20 per transaction, falling with volume
  • 245 transactions included every month
  • On Twilio Pay, $0.20 per transaction is billed through your Twilio account, and included transactions don't cover it
  • Free 30-day sandbox trial
See Checkout pricing →

For software platforms

Start per merchant. Roll out with Embed.

  1. 1

    Start per merchant

    $49 per live instance per month

    Try Shuttle with a few of your merchants on Shuttle Checkout. Each merchant runs its own Merchant Portal, with its own team, branding and gateway credentials.

  2. 2

    Roll out with the Embedded Payment Layer

    Talk to sales

    When you're ready to roll out to your merchants: your own checkout, onboarding and experience, white-label, with Voice and Links alongside and no per-instance fees.

See the Embedded Payment Layer →

See full pricing and volume rates →

Built for platforms operating at scale

  • Multi-PSP

    Connect 40+ providers, and send each payment method to its own gateway

  • PCI DSS Level 1

    Highest level of payment card security certification

  • ISO 27001

    International standard for information security management

  • SOC 2

    Audited controls for security, availability, and confidentiality

From Startup to Enterprise

What our customers are saying

Shuttle let us add payments without having to own or manage payments ourselves. Our customers can bring their own gateways, and we were able to improve the payment experience and scale without hiring a payments or finance team.
Harry Bevan Invoice Stack
Shuttle let us treat legacy payment providers as a modern SaaS service. It enabled us to support the gateways our customers required and fully automate high-value transactions across regulated industries.
Nathan Liu PolyAI

Talk to us

See how The Payment Layer gives platforms one integration for voice, links and embedded checkout, with 40+ PSPs (30+ for voice).

Book a Call