Onboarding

Our onboarding process is designed to give you the best possible start to adding payments to your platform, we provide the following through to go live:

120 minutes worth of onboarding calls
Access to Shuttle Portal, developer account and sandbox
Slack channel (or chat/email) for onboarding support
Access to our community
Listing on our marketplace
Go live certification

What happens next

Following the onboarding payment we will send over access instructions and provide a Slack channel (if requested).

We look forward to working with you!

Start Onboarding

01 Sign the MNDA

Helpful for us to discuss business with you

02 Pay the onboarding fee

03 Sign up to the platform

Create an account, we’ll validate and make live following the success of the previous steps

04 Sign up to the community

Meet Payment Providers and participate in events to drive growth.

05 Book your initial onboarding call

Choose a time that works for your product team

06 Sign the Revenue Share agreement

This will be co-signed by Shuttle after you, you don’t need to do this if you want tech. only product

07 Review T&Cs

All of our documents are explained and linked from the T&Cs, these don’t require signing but are considered agreed to once you have signed up to the platform and gone live.

08 Choose your add-ons

Get piece of mind with following add-ons, you can choose to adopt these after integration, see below

Pricing

Referral Only

Free

Use of referral system
20% Revenue Share
Access to our community
Bronze SLA bundled
T&Cs apply

Payments Marketplace

Free to eligible

Referral + Tech + Magic
Up to 80% Revenue Share
Access to our community
Unlimited payment services
All payment features
Bronze SLA bundled
T&Cs apply

Tech. Only

£2,000/m + £0.02/txn

Fully white-label, no Shuttle Marketplace
No Revenue Share
No Access to our community
Unlimited payment services
All payment features
Bronze SLA bundled
T&Cs apply

Add-ons

Silver SLA

£0.005/txn* + £500/month

*can be deducted from revenue share

Permanent Slack channel 3x technical
24/7 Phone line for P1 issues
Support hours: Mon-Fri 9-6 UK time
Response time: Better
Community support group
Go live checklist & certification

Gold SLA

£0.005/txn* + £2,500/month

*can be deducted from revenue share

Permanent Slack channel 20x technical
24/7 Phone line for P1 issues
Support hours: Mon-Fri 9-6 UK time
Response time: Best
Community support group
Go live checklist & certification
Monthly check-in meeting via Zoom

Buy now

50% off Txn Fees

£8,000/month

*min 1p/1c per txn

For large volume customers who want to reduce their transaction fees and have a more predictable cost or increased revenue share.