Our onboarding process is designed to give you the best possible start to adding payments to your platform, we provide the following through to go live:
Next
What happens next
Following the onboarding payment we will send over access instructions and provide a Slack channel (if requested).
We look forward to working with you!
Start Onboarding
01
02
Pay the £500 onboarding fee
03
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Sign the Revenue Share agreement
This will be co-signed by Shuttle after you, you don’t need to do this if you want tech. only product. If you don’t sign this agreement you will need to pay Shuttle fees.
07
Review T&Cs
All of our documents are explained and linked from the T&Cs, these don’t require signing but are considered agreed to once you have signed up to the platform and gone live.
08
Choose your add-ons
Get piece of mind with following add-ons, you can choose to adopt these after integration, see below
Pricing
Referral Only
Free
Use of referral system
20% Revenue Share
Access to our community
Bronze SLA bundled
T&Cs apply
Payments Marketplace
Free to eligible
Referral + Tech + Magic
Up to 80% Revenue Share
Access to our community
Unlimited payment services
All payment features
Bronze SLA bundled
T&Cs apply
Tech. Only
£2,000/m + £0.02/txn
Fully white-label, no Shuttle Marketplace
No Revenue Share
No Access to our community
Unlimited payment services
All payment features
Bronze SLA bundled
T&Cs apply
Add-ons
Silver SLA
£0.005/txn* + £500/month
*can be deducted from revenue share
Permanent Slack channel 3x technical
24/7 Phone line for P1 issues
Support hours: Mon-Fri 9-6 UK time
Response time: Better
Community support group
Go live checklist & certification
Gold SLA
£0.005/txn* + £2,500/month
*can be deducted from revenue share
Permanent Slack channel 20x technical
24/7 Phone line for P1 issues
Support hours: Mon-Fri 9-6 UK time
Response time: Best
Community support group
Go live checklist & certification
Monthly check-in meeting via Zoom
50% off Txn Fees
£8,000/month
*min 1p/1c per txn
For large volume customers who want to reduce their transaction fees and have a more predictable cost or increased revenue share.